Privacy Policy

Privacy Policy – Canvas Crew

Last updated: 01/2026

1. Introduction

Canvas Crew (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information with care and respect.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, make a booking, attend an event, or contact us.

Canvas Crew operates in Australia and complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Personal Information We Collect

We may collect the following types of personal information:

Name
Email address
Phone number
Booking and event details
Payment information (processed securely by third-party providers)
Information you provide via contact forms, enquiries, or registrations
Limited website usage data (such as page visits or interactions)

We only collect information that is reasonably necessary to operate our services.

3. How We Collect Information

We collect personal information when you:

Book or enquire about a Canvas Crew event
Purchase tickets or services through our website
Fill out a contact or registration form
Communicate with us via email, phone, or social media
Browse our website (via cookies or analytics tools)

4. How We Use Your Information

We use your personal information to:

Manage event bookings and registrations
Process payments and confirmations
Communicate event details, updates, or changes
Respond to enquiries
Improve our services and website experience
Meet legal and regulatory obligations

We do not sell, rent, or trade your personal information.

5. Payments and Third-Party Services

Payments made through the Canvas Crew website are processed securely using third-party payment providers, such as Stripe. Canvas Crew does not store or have access to your full credit or debit card details.

We may also use trusted third-party services for website hosting, email communication, analytics, and booking management. These providers only access information necessary to perform their services and are required to protect your data.

6. Cookies and Analytics

Our website may use cookies and analytics tools to understand how visitors use our site and to improve functionality. This information is collected in an anonymous or aggregated form where possible.

You can choose to disable cookies through your browser settings if you prefer.

7. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure. Information is stored securely using reputable platforms and industry-standard safeguards.

8. Accessing or Correcting Your Information

You may request access to the personal information we hold about you or ask for corrections if the information is inaccurate or out of date. Requests can be made using the contact details below.

9. Children and Minors

Canvas Crew events may involve children or families. We do not knowingly collect personal information from children under 18 without the consent of a parent or guardian.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on this page with the updated date.

11. Contact Details

If you have any questions or concerns about this Privacy Policy or how your personal information is handled, please contact:

Canvas Crew
Email: canvas.crew@outlook.com
Location: Australia